About Alpha-Cure
Guarantee & Warranty Information
100% Performance Guarantee for Alpha-Cure UV Lamps
Every Alpha-Cure UV lamp is tested before it leaves our factory for performance reliability by our UV technical experts, resulting in a guaranteed start the first time, every time.
With extensive years of technical expertise, Alpha-Cure has always been associated with quality and reliable lamps. Every one of our UV lamps has an expected lamp life of over 1000 hours, which can be extended provided the lamp is run in accordance with our guidelines and conditions.
Our Warranty
Alpha-Cure guarantees a minimum of 1000 hours* running time for every mercury, gallium and iron curing lamp up to 1 year from the manufacturing date.
We guarantee over 250 hours of running time for every rapid start lamp.
If for any reason we receive a returned UV lamp, our team will investigate the matter to ensure we find the cause of the problem as well as offer our advice to help prevent problems from occurring in the future.
We also have a UV troubleshooting guide which is available for download here, which provides a comprehensive list of common lamp problems that occur due to improper maintenance and how to prevent these issues.
*Alpha-Cure’s guaranteed hours are valid when the lamp is run according to the manufacturer’s specifications. Should foreign contaminants or substrates come into contact with any lamp and the manufacturer’s maintenance procedures are not followed, the warranty will be affected, as such Alpha-Cure technicians review each warranty case individually.